
Every salesperson has their go-to lines. The lines they think will seal the deal and get them that 3% commission. But sometimes they use their go-to line on the wrong customer and have to quickly retreat, trying not to trip over the tail lagging clumsily between their legs.
And once in a blue moon, you get a salesperson that uses their go-to line on the wrong customer, never realizes their mistake and continues to beat their point into the missed mark.
I went shopping for a mattress the other day and happened upon the latter.
A few clarifying points:
I walked into The Mattress Warehouse and was immediately greeted by a woman in her upper 20’s. I explained clarifying points 1 and 2 to her and she began showing me the various options.
“These are your standard mattresses,” she said as I flopped backwards onto the first bed she pointed at.
Convinced, I got up and was ready to pay and get out of there. Seeing my eagerness to leave, she decided to take a stab and up-sell me on one of their nicer options.
“Before you decide,” she added, “you should check out this bed over here.”
Reluctant but polite, I followed her to her prized possession. And as soon as I lay my head on the pillow came the line…
Saleswoman: “What do you think?”
Alex: “It’s nice, but I think I’m going to stick with…”
Saleswoman: “Watch this!”
(The saleswoman jumps into bed with me)
Alex: “Watch what?”
Saleswoman: “Did you feel anything?”
Alex: “Not really?”
Saleswoman: “Isn’t that amazing? A lot of people don’t like when they can feel every move of the person in bed with them.”
(I begin to get up)
Alex: “Oh I’m not really concerned with anyone being in bed with me.”
Saleswoman: (insistently) “Oh I’m sure you’ve dealt with it some.”
Alex: “Not really…”
Saleswoman: “Well think of how much a girl would like spending time on this mattress…”
Alex: “I’m sure she’d love it.”
Saleswoman: “Exactly.”
(uncomfortable silence)
Saleswoman: “So what do you think?”
Alex: “I don’t think you’re following me. I don’t really need to worry about a girl’s comfort on this mattress.”
Saleswoman: “But she would be VERY comfortable.”
Alex: “No, I get that.”
Saleswoman: “So what do you think?”
Alex: “I think I’m just gonna stick with the first one…”
I made my way to the cashier with the saleswoman right behind me, repeating something about how she just didn’t believe I wasn’t concerned with my mattress’s co-inhabited comfort. I considered pulling out mIphone and showing her my last post to put an end to the issue but decided against it, not wanting to hurt her salesmanship confidence.
As I paid the man at the cash register, he said “Wow this is a great mattress, your girlfriend is really going to enjoy this!”
I retrieved my debit card, looked at the man. Then looked at the saleswoman, smiled to myself and replied…
“She sure is.”
(Image thanks to SWP Moblog)



Are you in the mood for a rant? I know I am…
I spent the morning laying around with my friends watching football. At around 5:30pm, three friends and I decided to go outside and play a little basketball. While shooting, we all realized that we were inexplicably depressed.
Some signs are hard to read.